A chatbot is a software application that conducts text or voice conversations with users, typically following scripted flows or using AI language models to generate responses in real time.
Last verified: April 2026
What is Chatbot?
Also known as: Conversational Bot · Chat Bot
A chatbot is a software application that conducts text or voice conversations with users, typically following scripted flows or using AI language models to generate responses in real time.
Chatbots range from rule-based decision trees — where every path is pre-authored — to LLM-powered agents that reason over context and call external tools. Early chatbots like ELIZA (1966) and PARRY (1972) matched patterns in user input; modern implementations built on GPT, Claude, or Gemini generate free-form responses and can maintain multi-turn context across hundreds of messages.
AGNT's agents are not chatbots in the traditional sense. A chatbot answers questions; an AGNT agent acts — booking tables, scanning calories, comparing prices, sending reminders. The distinction matters: a chatbot is a conversational interface, an agent is an autonomous worker that happens to communicate through conversation. AGNT uses WhatsApp and Telegram as the conversational layer, but the intelligence behind it is a tool-calling, memory-equipped, multi-step agent.
FAQ
Chatbot FAQ.
Common questions about Chatbot in the AGNT platform.
A chatbot is a software application that conducts text or voice conversations with users, typically following scripted flows or using AI language models to generate responses in real time.
People also ask.
Related terms
Personal Agent
A Personal Agent is an individual user's AI, living inside WhatsApp, Telegram, or Instagram, that handles venue search, bookings, calorie scanning, dupe search, and transport on their behalf.
Venue Agent
A Venue Agent is an AI representation of a business — a restaurant, bar, gym, or spa — that answers customer questions, handles booking requests, and speaks the customer's language.
AI Skilled Worker
An AI skilled worker is an autonomous agent that handles complete business functions — from running Shopify stores to managing CRM pipelines — operating as a digital employee that executes real tasks, not just answers questions.
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What is Chatbot? A chatbot is a software application that conducts text or voice conversations with users, typically following scripted flows or using AI language models to generate responses in real time. https://agntdot.com/glossary/chatbot
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