AI Agent for Hotels & Resorts

Q: Does the agent replace our concierge team?

No. It handles routine questions and bookings so your team can focus on high-touch guest experiences. Think of it as a force multiplier.

Q: Can it book external restaurants and activities?

Yes. Your agent connects to the AGNT venue network. It can book external restaurants, spas, and activities across 134+ partner venues.

Q: How do we handle guest preferences across stays?

Your agent remembers returning guests and their preferences — favorite room type, dietary needs, preferred activities — and personalizes every interaction.

AI concierge that never sleeps. 16 languages. Instant answers.

90%

After-hours coverage

Languages

<30s

Response time

Hotel concierge desks are overwhelmed — guests ask about restaurant recommendations, spa availability, pool hours, and transport at all hours. After midnight, there's nobody at the desk. AGNT gives every property a 24/7 AI concierge that handles guest questions and bookings instantly.

Your agent books the hotel restaurant, schedules spa treatments, recommends activities, and coordinates transport — in whatever language the guest speaks.

Sound familiar?

Concierge overwhelm during check-in rushes and peak dining hours
After-hours gaps — no staff to answer guest questions between 11pm and 7am
Multilingual demand from international guests that staff can't always meet

What your agent does

AI concierge agent

Guests message your hotel agent on WhatsApp for any request — dining, spa, activities, transport, local tips. Instant, accurate answers around the clock.

Restaurant & spa booking

Your agent books the on-site restaurant, schedules spa appointments, and confirms everything with the guest in real time.

Activity recommendations

Personalized activity suggestions based on guest preferences — from surf lessons to temple tours to sunset cocktails.

Multi-property support

Manage agents across multiple properties from a single dashboard. Each property gets its own configured agent with property-specific knowledge.

Frequently asked questions

Does the agent replace our concierge team?

No. It handles routine questions and bookings so your team can focus on high-touch guest experiences. Think of it as a force multiplier.

Can it book external restaurants and activities?

Yes. Your agent connects to the AGNT venue network. It can book external restaurants, spas, and activities across 134+ partner venues.

How do we handle guest preferences across stays?

Your agent remembers returning guests and their preferences — favorite room type, dietary needs, preferred activities — and personalizes every interaction.

Get Sam for your hotels & resorts

Your AI agent is configured for your industry, trained on your menu, and live in 30 minutes.

Get started