Event & Group Booking
Handle events, group reservations, and private dining with automated coordination.
Last verified: 2026-04-16
Group bookings and events are high-value but operationally complex. A birthday dinner for 20 requires different handling than a table for 2 — deposits, minimum spends, menu pre-selection, and coordination across multiple guests. This template configures your agent to handle all of it automatically.
You will define your event types (private dining, birthday, corporate, wedding), set capacity limits per event type, configure deposit and payment rules, enable group coordination features so multiple guests can interact with the booking, and set up confirmation workflows that keep everyone aligned.
5 Steps
Define event types
Create event categories with custom fields — private dining, birthday, corporate, wedding, or custom types.
Set capacity limits
Configure minimum and maximum guest counts, available rooms or areas, and time slot durations per event type.
Configure deposit rules
Set deposit amounts (fixed or percentage), payment deadlines, and refund policies for each event type.
Enable group coordination
Allow multiple guests to view and interact with the booking — RSVP, menu selection, and special requests.
Set up confirmations
Configure multi-step confirmation flows — initial hold, deposit received, final confirmation, and day-of reminder.
Ready to set this up?
Get your AI agent configured with this template in 25 min. Our team can walk you through every step.