Onboard your venue with AGNT in 30 minutes

Head to agntdot.com/for-businesses and pick the tier that matches your size — Starter for single venues, Growth for small groups, Pro for brands with multiple locations. Enter your venue name, city, and category (restaurant, bar, gym, spa). The sign-up form creates your venue row and a placeholder venue_soul you will fill in over the next few steps.

Paste your venue website URL into the scan panel. AGNT's scanner runs five lanes in parallel — website, reputation, social, local directories, and booking surfaces — and returns a structured blob with your hours, menu, policies, and existing review snippets. Under the hood this is a Firecrawl pass with a BeautifulSoup4 fallback, a Tavily reputation query, and a handful of light Google scrapes.

Review the scanned output carefully. If your menu is on a PDF instead of a page, upload the file directly in the next step — we run it through the same chunker.

The venue soul is the personality layer that every response from the venue agent inherits. It has four parts: a short voice paragraph (how you want the agent to sound), a rules list (corkage, dress code, no-show policy), a recommendations matrix (what to suggest for date night, quick lunch, group dinner), and a pointer to your knowledge pack.

Start by accepting the auto-generated voice, then tighten it to match how you actually talk to guests. Two hours of work on the voice pays off every day after that — the agent runs from it forever.

The knowledge pack is the venue agent's long-term memory. It holds your menu, your policies, your hours, and your FAQs, all chunked and embedded so the agent can pull the right three paragraphs into the prompt on demand.

Upload files (PDF, DOCX, plain text) one at a time, or paste the website scan output from Step 2. AGNT's ingestion pipeline splits each document into overlapping chunks, runs them through OpenAI's text-embedding-3-small, and writes them to the VenueChunk table. A final pass tags each chunk by type — menu, policy, hours, faq — so retrieval can bias per question.

AGNT is a BSP-routed integration, which means your WhatsApp number is still yours — we do not proxy it. The provider is 360Dialog, an official Meta partner. In your AGNT venue admin you click 'Connect WhatsApp', you are redirected to 360Dialog's embedded sign-up, you authorise your Facebook Business Manager, and you pick the phone number you want the agent to live on.

For a brand-new number, allow an extra day for WhatsApp template approval. For an existing business number that has been used for outbound messaging, approval is usually instant.

Before going live, AGNT gives you a staging inbox where you can send test messages and see the venue agent's replies alongside the soul loader trace. Try the five most common questions your real guests ask — hours, dress code, corkage, allergy handling, birthday reservations — and verify the responses match your voice.

If something is off, the fix is almost always in the soul voice paragraph or in a missing policy chunk. Edit, save, re-test. The venue soul cache (Redis, one-hour TTL) invalidates automatically on every save.

Flip the toggle. From this point the venue agent answers every inbound WhatsApp message within a couple of seconds. Booking intents are routed through ClawPulse; general questions are answered in the guest's language from the knowledge pack. You see every conversation in the venue admin inbox and can jump in at any time with the human-takeover button.

Over the next week, check the escalation panel daily — it surfaces any question the agent could not confidently answer. Each escalation is a free data point: either the soul voice needs tightening, a new policy needs to be added, or a knowledge-pack chunk is missing.