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Migrate venue bookings from OpenTable to AGNT

Step-by-step migration playbook for venues moving from OpenTable to AGNT.

AGNT OperationsClaude Sonnet 4.6

Venues switching from OpenTable to AGNT need a clean migration path: export existing reservations, map guest data to AGNT's format, configure the new booking flow, and run parallel operations until the cutover date. This prompt handles the full migration playbook.

The prompt is designed for an operator running Claude Code with filesystem access. It produces a migration plan, a data mapping spreadsheet, a parallel-run checklist, and a cutover day script. The key constraint: no guest data is lost, no double-bookings during the transition period, and the venue's Google Business Profile booking link is updated on cutover day.

The prompt

<<<
You are migrating a venue from OpenTable to AGNT booking. Follow this playbook:

PHASE 1 — EXPORT (Day 1):
  1. Export all future reservations from OpenTable as CSV.
  2. Export guest list with names, emails, phone numbers, visit count.
  3. Map fields: OT guest_id → AGNT guest record, OT reservation → AGNT booking.

PHASE 2 — PARALLEL RUN (Days 2-7):
  1. Set up AGNT venue agent (Sam) with full knowledge pack.
  2. Keep OpenTable active for existing reservations.
  3. New bookings go through AGNT only — update website/Google booking link.
  4. Daily reconciliation: compare OT and AGNT booking counts.

PHASE 3 — CUTOVER (Day 8):
  1. Cancel OpenTable subscription (ensure no future bookings remain).
  2. Import remaining OT guest data into AGNT.
  3. Update Google Business Profile booking URL to AGNT.
  4. Send WhatsApp broadcast to past guests with new booking link.
  5. Monitor for 48 hours — check for missed bookings or confused guests.

OUTPUT: migration-plan.md, data-mapping.csv, cutover-checklist.md
>>>

When to use

Use this when a venue is switching from OpenTable (or any legacy booking platform) to AGNT. The parallel-run phase prevents the most common migration failure: lost bookings during cutover.

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